WORK EXPERIENCE
JUN 2018 - JAN 2026
Lead UX Designer
New York, NY
01
Introduced UX research into a BRD-driven design process by conducting stakeholder interviews, Jobs-to-Be-Done (JTBD) research, personas, and workflow analysis, resulting in requests from other internal teams and departments to support their enterprise applications and expanding responsibilities across 5–7 concurrent initiatives.
02
Designed end-to-end UX for seven enterprise applications supporting Internal Marketing, Sales, and Client Services, creating responsive user experiences, information architecture, wireframes, and interactive prototypes for document management, competitive intelligence, and business collaboration platforms using Figma and FigJam.
03
Championed the development of a scalable Figma design system in partnership with engineering, standardizing UI components, documentation, and engineering-aligned naming conventions to reduce design handoff effort by 30% while improving design-to-development collaboration.
04
Led UX research and legacy modernization for portfolio management applications, interviewing portfolio managers, executives, directors, and wealth management leaders to develop personas, user journeys, workflows, and phased modernization roadmaps for complex portfolio management platforms.
05
Redesigned Salesforce Lightning dashboards after expanding UX research across multiple regional sales teams, uncovering regional workflow differences that informed role-specific filters, personalized views, and KPI dashboards, reducing daily decision-making time by 30%.
MAR 2014 - MAY 2018
Senior UX Designer
New York, NY
End Client: IronShore Insurance
01
Reduced data entry errors 30% while improving onboarding through intuitive UX design.
02
Increased task completion 25% by using usability testing to guide ECS web app UX.
03
Boosted workflow efficiency 20% through research-first strategy and global product testing.
04
Examined excess property insurance data to pinpoint risk factors, trends, and gaps.
05
Conducted usability testing and user interviews for enterprise and consumer apps. Leveraged performance metrics and feedback to optimize workflows, achieving a 35% higher task completion rate and 30% faster task execution.
NOV 2007 - JAN 2013
UX Designer / Front-End
New York, NY
TIAA
IronShore Insurance
AIG
AT&T
01
Designed enterprise web applications and internal tools focused on usability, responsive design, and operational workflows.
02
Built UI components and interactive prototypes supporting scalable front-end development and improved user experiences.
03
Collaborated closely with engineering teams to deliver user-centered digital products across multiple enterprise domains.
200+
UX Research & Desiging
180+
End to End UX Desiging
Product Designing
PROFESSIONAL STRENGTHS
Experience designing enterprise systems through workflow analysis, usability research, dashboard design, and scalable UI thinking.
Strong collaboration across product, engineering, and business teams to deliver usable, data-driven enterprise experiences.
Open to new UX projects and collaborations. Let’s connect.
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